Terms of Use for Alkemi Functional Wellness
Introduction
Welcome to Alkemi Functional Wellness! These Terms of Use ("Terms") govern your use of our services, website, and any related platforms provided by Alkemi Functional Wellness. By accessing, browsing, and using our website and services, you agree to comply with these Terms. If you do not agree to these Terms, you must stop using our services and website.
Services Provided
Alkemi Functional Wellness offers functional medicine services designed to optimize your health, balance hormones, improve gut function, and enhance immunity through IV hydration therapy. Our services are designed to promote long-term wellness and address the root causes of health issues, rather than just treating symptoms. These services are intended for educational and informational purposes and are not intended to replace professional medical advice.
Eligibility
To access and use our services, you must be at least 18 years old. If you are under 18, you must have consent from a parent or legal guardian to use our services. By using our services, you affirm that you meet this age requirement.
Account Creation and Responsibility
In order to access certain features or services, you may need to create an account with Alkemi Functional Wellness. You agree to provide accurate, current, and complete information and to update your information as needed. You are solely responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.
User Responsibilities
By using our services, you agree to:
Use our services only for lawful purposes and in accordance with these Terms.
Not engage in any conduct that would disrupt or interfere with the normal operation of our services.
Not post or submit any content that is unlawful, defamatory, offensive, or harmful to others.
Comply with all applicable local, state, and federal laws, including North Carolina regulations related to healthcare and medical services.
Health, Wellness, and Medical Disclaimers
Alkemi Functional Wellness (“AFW”) provides functional medicine, wellness services, IV hydration therapy, and telehealth consultations. AFW is not a substitute for emergency care. If you have a medical emergency, call 911 or seek immediate medical attention.
Individualized medical advice. During a scheduled consultation, and with your informed consent, AFW’s licensed clinicians may provide individualized clinical assessment and medical advice (including diagnoses and treatment recommendations). Outside of a consultation, all Website content, emails, messages, and general educational materials are for informational purposes only and are not medical advice.
Patient choice & primary team. If you choose not to receive medical advice from AFW, you agree to treat all information we provide as educational only and to follow up with your primary care clinician or existing care team. AFW encourages you to maintain ongoing care with your primary care provider and specialists, and we will coordinate care with them at your request.
Scope & jurisdiction. Medical advice is provided only to patients for whom AFW has established a clinician–patient relationship and only in jurisdictions where our clinicians are authorized to practice.
Risks and Limitations: While we offer treatments designed to improve wellness, results may vary from person to person. You acknowledge that all treatments, including but not limited to IV hydration therapy, involve risks. We encourage you to discuss any potential risks with your healthcare provider prior to receiving treatment.
Emergency Care: In the event of a medical emergency, you should immediately seek care at an emergency room or from a licensed medical professional. Our services are not intended to address emergency medical situations.
Fees and Payment
Pricing: Fees for services will be provided at the time of booking or consultation. These fees are subject to change, and you will be notified in advance if any changes occur.
Payment Methods: We accept various forms of payment, including credit/debit cards and electronic payments. Payment is due at the time of service unless otherwise arranged.
Refunds and Cancellations: Payments for services rendered are generally non-refundable. However, in cases of cancellations made at least 48 hours in advance, you may be eligible for a partial refund or credit. For specific service-related refund policies, please refer to individual service agreements.
Privacy and Confidentiality
Alkemi Functional Wellness respects your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in our Privacy Policy.
Intellectual Property
All content on our website and related platforms, including logos, text, images, graphics, and software, is the property of Alkemi Functional Wellness and is protected by U.S. and international copyright and trademark laws. You may not use, copy, or distribute any content from our website without prior written consent.
Limitation of Liability
To the fullest extent permitted by applicable law, Alkemi Functional Wellness shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website, services, or any related content, including but not limited to any loss of data or personal injury. We do not assume responsibility for any damages that result from the use of our services.
Indemnification
You agree to indemnify and hold harmless Alkemi Functional Wellness, its officers, employees, agents, and affiliates from any claims, damages, losses, and liabilities, including legal fees, arising from your violation of these Terms or your use of our services.
Termination
Alkemi Functional Wellness reserves the right to suspend or terminate your access to our services or website at our sole discretion, without notice, if we believe you have violated these Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes arising under or related to these Terms shall be resolved in the courts located in Cary, North Carolina.
Dispute Resolution
Any disputes that arise from or relate to these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located within Cary, North Carolina.
Changes to Terms of Use
Alkemi Functional Wellness reserves the right to modify these Terms at any time. Any changes to these Terms will be posted on our website with an updated effective date. Your continued use of the website or services after any changes constitutes your acceptance of the updated Terms.
Contact Information
If you have any questions about these Terms, please contact us at:
Alkemi Functional Wellness
info@alkemifunctionalwellness.com